Our provider has restored service to the affected databases. All users should now have normal access to the site. If you're still experiencing issues, please e-mail firstname.lastname@example.org.
Posted Jan 14, 2016 - 20:43 EST
We're currently experiencing a database outage with one of our upstream providers, which is affecting a set of users' ability to access Ello. Our provider is working on a resolution, though we do not currently have an ETA for restoration of service.